NEWS
You can watch or actually participate in the video games you like, get the latest news, while almost simultaneously ordering a pizza. You can also send emails to your friends and pay bills.
OTHERS
Frequently Asked Questions,FAQ
CBS College Sports Billing Information FAQ
1. Can I use a debit card to sign up?
Yes. You can sign up online using your debit or credit card.
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2. How do I cancel my subscription?
All CBS College Sports monthly subscriptions are billed on a recurring 30 day cycle regardless of usage until cancelled. Annual subscriptions are billed prior to the start of each season. You can cancel your subscription by emailing customer service at customersupport@cstv.com.
Or
Visit our Account Services Feedback page
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3. What is the CBS College Sports refund policy?
CBS College Sports will honor any refund request for an unused seasonal subscription made within 10 days of purchase and any refund request for an unused monthly subscription made within 5 days of the purchase or within 5 days of the last billing. Please email customer service at customersupport@cstv.com.
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CBS College Sports Technical Troubleshooting FAQ
1. Media Player Requirements for All-Access?
All-Access content is accessed via the Microsoft Silverlight player. Customers may download the Microsoft Silverlight 2.0 plug-in for enhanced video experience. The plug-in runs on selected operating systems and browser platforms It is a free one-time download.
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2. What are the All-Access system requirements?
? Windows:
? Processor: Intel Pentium 4, 1.6 + GHz (or equivalent)
? Operating System: Windows 2000 SP4, Windows XP SP2, XP Media Center 2005, Windows Vista
? Microsoft Silverlight plug-in 2.0
? The Microsoft Silverlight plug-in may be downloaded at the following link: http://www.microsoft.com/silverlight/resources/install.aspx?v=2.0
? Click on the "CLICK TO INSTALL" button then click on the following prompts to complete the Silverlight installation:
? Click on the "Run" button
? Click on the "Run" button again
? Click on the "Install now" button
? The Microsoft Silverlight installation is now complete
? Recommended Browsers: Microsoft Internet Explorer 6.0 and 7.0 or Firefox 2.x
? Note: Windows 2000 SP4 and Silverlight 2.0 support the Microsoft Internet Explorer 6.0 browser only
? 512 Megs + RAM (Windows Vista 3Megs + RAM recommended)
? 16-bit sound card and speakers
? 65,000-color video display card
? Internet connection: High Speed Broadband Connection at least 500kbps
? Web browser (see above); cookies enabled
? Flash 9.0 or higher
? Minimum Screen Resolution 1024 x 768
? Macintosh:
? Processor: Intel Core Duo, 1.83 + GHz
? Operating System: INTEL-BASED MAC OS X 10.4.8 or higher
? Microsoft Silverlight plug-in 2.0
? The Microsoft Silverlight plug-in may be downloaded at the following link: http://www.microsoft.com/silverlight/resources/install.aspx?v=2.0
? Click on the "CLICK TO INSTALL" button then click on the following prompts to complete the Silverlight installation:
? Click on the continue button
? Click on the continue button
? Click on the continue button
? Click on the AGREE button
? Click on the continue button again
? Click on the "Install" button
? The Microsoft Silverlight installation is now complete
? Click on the OK button and re-start your Mac
? Recommended Browsers: Safari 3.0 or higher or Firefox 2.x (JavaScript must be enabled)
? 1 GB + RAM
? 16-bit sound card and speakers
? 65,000-color video display card
? Internet connection: High Speed Broadband Connection at least 500kbps
? Web browser (see above); cookies enabled
? Minimum Screen Resolution 1024 x 768
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?Is All-Access compatible with Microsoft Internet Explorer 7.0?
Yes. To upgrade to IE 7.0, click on the link below and follow the instructions:
http://www.microsoft.com/windows/ie/downloads/default.mspx
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4. How do I download and install the latest Flash plug-in?
? Go to the Adobe Flash Player Download Center for Windows
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
? Click on the 'Download Now' button
? After the download, open the installer (install_flash_player.exe) and complete the insta